Shipping policy

Shipping Policy – Alternate Art

Last updated: [1/3/2026]

At Alternate Art, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

📦 Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and public holidays).

  • Orders are processed from Nigeria.

  • Once your order has been shipped, you will receive a confirmation message/email with tracking details (where available).

🚚 Shipping Locations

  • We ship nationwide within Nigeria and internationally.

  • International shipping is available to selected countries worldwide.

⏳ Delivery Time Estimates

Delivery times may vary depending on your location and customs processing.

  • Nigeria: 2–7 business days

  • International: 7–21 business days

Please note that delivery times are estimates and not guaranteed.

💰 Shipping Fees

  • Shipping costs are calculated at checkout or communicated after order confirmation.

  • International shipping fees vary based on destination and package weight.

🌍 Customs, Duties & Taxes (International Orders)

  • International orders may be subject to customs duties, taxes, or import fees imposed by your country.

  • These charges are not included in the product or shipping price and are the responsibility of the customer.

  • Alternate Art is not responsible for delays caused by customs.

📍 Incorrect Address

  • Please ensure your shipping address is correct before placing your order.

  • Alternate Art is not responsible for orders delivered to incorrect addresses provided by the customer.

📦 Lost or Delayed Packages

  • Once an order has been handed over to the shipping carrier, Alternate Art is not liable for delays caused by the courier.

  • If your package is lost or significantly delayed, please contact us and we will assist where possible.

❌ Cancellations

  • Orders can only be cancelled before shipping.

  • Once an order has been shipped, it cannot be cancelled or refunded.

📩 Contact Us

If you have any questions about shipping or your order, please contact us at:
Email: [alternateart11@gmail.coml]
Instagram: [@alternateart_]